Orders placed online, by phone, or by email, including auto-billed club shipments, can be cancelled within 3 days of emailed receipt without penalty. Cancellation after 72 hours, will incur a 25% restocking/cancellation fee, unless it has been shipped. If you wish to cancel your order and it is in route to you, please refuse the shipment and we will credit you the cost of the product minus any and all shipping charges and a 25% restocking fee. After one week from the processing date, the order is non-refundable/non-returnable. Wine purchased in our tasting room is non-returnable.